At CHTech, we know that when you order tech, you want it fast. Because we are a local Singapore-grown business, we don’t make you wait for overseas shipping. All items are in-stock and dispatched directly from our local setup.
1. Processing Time
- Same-Day/Next-Day Dispatch: Orders placed before 1:00 PM (SGT) are typically processed and handed over to our couriers on the same business day.
- Orders placed on weekends or Public Holidays will be processed on the same day.
2. Shipping Rates & Delivery Estimates
We strive to keep shipping affordable so you can enjoy better prices than major marketplaces.
| Method | Estimated Delivery |
| Standard Local Delivery | 1 –3 Days |
| Same day Delivery | Within 8 hours |
| Digital Goods (Software) | Within 8 Hours |
Note: Digital licenses (e.g., Bitdefender, Norton) are delivered via the email address provided at checkout. Please check your Spam/Junk folder if you do not see it within a few hours.
3. Tracking Your Order
Once your order is packed and dispatched, you will receive an email notification containing your Tracking Number. You can track your parcel’s journey directly through the link provided.
4. Self-Collection
Self-collection is available at 782B Woodlands Crescent, Singapore 732782, please only make your way after we have arranged an appointment with you.
5. Incorrect Address & Re-delivery
Please ensure your delivery address is accurate. If a parcel is returned to us due to an incorrect address or failed delivery attempts, a re-delivery fee may apply.
6. Missing or Damaged Items
In the unlikely event that your item arrives damaged or is missing from the package, please contact us within 48 hours of receipt via our [Contact Page] . We will prioritize resolving the issue for you immediately.